#BIOTEL HEART MONITY HOW TO#
#BIOTEL HEART MONITY PATCH#

Visit and login at https //, select Reports and then User Information at the top of the screen.

#BIOTEL HEART MONITY HOW TO#

How to set up Report Email Notifications: You can always opt out later if you wish. You will receive email notifications if you opt-in. How am I notified that a patient report is ready for review? If you are already an existing customer, there are no changes to your current workflow and you enroll patients as you normally would at. I am an existing BioTel Heart customer, how do I enroll patients and view reports? On the next screen, click on the patient’s name and the report will load. View Reports: login at and click on Reports at the top of the page. Then, click on the ePatch Direct image on the Select Service page and fill in all of the needed information to complete your patient’s enrollment. I am a brand-new customer of BioTel Heart, how do I create an account to enroll patients and view reports? Enroll patient: After ordering your kit(s) for the first time, you will be directed to create an account to access our portal at. If you have any issues with your device, please contact us at 1-87. What is your refund policy? All sales are final. How long will it take for the report to be posted once a patient returns the Extended Wear Holter? Reports are posted after the sensor is received back from the patient and data is uploaded at BioTel Heart. What information do I receive in the ePatch Direct report? You will receive the same report data included in our standard ePatch report. Live customer support and online “how-to” video What happens if I want to use the kit and it is expired? You will need to order a new kit.

#BIOTEL HEART MONITY PATCH#

What are the key features of the ePatch Extended Wear Holter? Single-channelĮxtra patch provided in the event a patch replacement is needed If a patient has worn the patch, has removed and will not put it back on, encourage your patient to return the kit so a report can be created on the data captured. What happens if I enroll a patient and the patient decides not to wear the ePatch Extended Wear Holter? If you have enrolled a patient and the patient hasn’t worn it, contact BioTel Heart at 1-87 to cancel enrollment. Patients can order additional supplies through customer support as well. If I don’t use my ePatch Direct kit, can I use the ePatch Extended Wear Holter sensor and patch provided for any other service? No, this is not transferrable.ĮPatch is proprietary to BioTel Heart What happens if my patient has a question on service? We have customer support available for patient support and questions: Mon-Fri 8am - 8:30pm EST Sat-Sun 8am - 4:30pm EST Can I customize the shipment of ePatch Direct to go directly to a patient? It is recommended that patients are enrolled and hooked-up in the office. How do I reorder a new ePatch Direct kit? Visit and order more kits. How do my patients return the ePatch Extended Wear Holter sensor? There is a pre-paid USPS envelope included with for patients to return the sensor.Ĭan I reuse the same ePatch Direct kit on a new patient? No, the ePatch Direct kit is designed to be a single use per patient. How long will it take my ePatch Direct kit(s) to arrive? Most orders are shipped within 24 hours of payment via UPS 2-day shipping.

I pre-ordered ePatch Direct kit(s), when will my kit arrive? Pre-ordered kits will begin to ship in December 2020 via UPS 2-day shipping. What forms of payment are supported to purchase ePatch Direct? Credit card payment is currently the only form of payment accepted. How much does ePatch Direct cost? A single kit costs $225. Once the expiration date has expired, the kit is no longer viable and a new one will need to be ordered. How long can I keep ePatch Direct on my shelf? The battery life lasts approximately 1 year. – Pre-Paid Return Mailer for Patient Kit Return

– BioTel Heart® ePatch™ Extended Wear Holter sensor What is included with ePatch™ Direct? ePatch Direct brings together an Extended Wear Holter device and patient monitoring service that includes clinical analysis with a patient report in one convenient kit:

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